Night Alhambra: Guided Tour

• It is essential to arrive at the meeting point (Paseo de la Sabika 32, next to Hotel Guadalupe) 15 minutes in advance for the correct organization of the group.

• Before making the payment, please confirm that the provided data (name, surname, ID number, language, etc.) is correct, as failure to do so will prevent you from entering the monument.

• It is essential to carry a valid passport or ID as it may be requested at one of the monument's entrances.

• The route for wheelchair users does not access certain areas of the monument.

• The Palace of Charles V may be closed on some days due to organizational reasons from the Alhambra Board or events such as the International Festival of Music and Dance. In this case, the customer is offered the option to visit it at no additional cost at the end of the day tour.

• The tour requires a minimum group of 6 participants to take place. If the minimum number is not reached, an audio guide will be provided, and the difference will be refunded.

• Please check your spam or promotions folder, especially if you are using Hotmail, Outlook, or Yahoo.

• If you choose to book the waiting list option:

  • If you select this option, you will enter a waiting list in case there are cancellations or last-minute availability of tickets for the Alhambra.

  • Our confirmation rate is 96%.

  • The maximum confirmation period is 8 hours before the time of the visit.

  • If the entry is not confirmed, the amount paid will be unlocked, and you will receive a full refund.

  • The time for access to the Nasrid Palaces (if you choose this option) will be confirmed via email once availability is confirmed.

  • Remember that the access hours are: from 15/10 to 31/03 from 8:30 AM to 5:00 PM and from 01/04 to 14/10 from 8:30 AM to 7:00 PM.

  • You can leave the waiting list by sending an email to mytoptour@gmail.com as long as you have not received confirmation of your tickets.

• The guide will give you the tickets at the meeting point, just before the guided tour begins.

Cancellation Policy

• From the moment the reservation request is made, it cannot be changed or canceled, nor will any refund be issued.