LEGAL NOTICE – MY TOP TOUR

FIRST.- IDENTIFICATION OF THE WEBSITE OWNER

This website (hereinafter, the "WEBSITE"), accessible at www.mytoptour.org, belongs to MY TOP TOUR (MNPQ GESTORES TURÍSTICOS, S.L.), a company incorporated under Spanish law with tax identification number B19650613 and registered office at Calle Francisco Grande Covián, 20, 18100 Armilla, Granada, Spain, registered in the Granada Commercial Registry, Volume 1644, Book 0, Page 38, Sheet GR-50771, entry 1.

For notification purposes, MY TOP TOUR designates Avenida Fernando de los Ríos, 31, 18100 Armilla, Granada, Spain. Contact details: email soporte@mytoptour.es, telephone +34 958 53 50 28.

MY TOP TOUR operates as a wholesale-retail travel agency engaged in the intermediation and marketing of tourism services and products, under identification number C.I.AN-187008-3.

SECOND.- PURPOSE OF THE WEBSITE

MY TOP TOUR makes available to the public (hereinafter, the "user") accessing the WEBSITE information about its tourism services, as well as the possibility of contracting and paying directly for such services through the channels provided for this purpose (hereinafter, "CONTENT" and "SERVICES"). The WEBSITE is therefore both informational and transactional in nature.

The terms, conditions and procedure applicable to the electronic contracting of tourism services are governed by the General Terms and Conditions of Contract, which form an integral part of this Legal Notice for all purposes.

MY TOP TOUR may amend the content of this Legal Notice at any time. The applicable version shall be the one in force at the time of access, and the date of the latest update shall always be indicated at the top of the document.

THIRD.- PROPER USE OF THE SERVICES

The user undertakes to use the Services diligently, correctly and lawfully. In particular, and by way of example and without limitation, the following is prohibited:

1. Using the Services for purposes or effects contrary to the law, morality, generally accepted good customs or public order.
2. Reproducing, copying, distributing, publicly communicating, transforming or modifying the Services or their content, unless authorised by the holder of the corresponding rights or where legally permitted.
3. Infringing any intellectual or industrial property rights of MY TOP TOUR or third parties.
4. Using information obtained through the WEBSITE to send advertising, direct sales communications or unsolicited messages addressed to a plurality of persons, or to market or disclose such information.

The user shall be liable for any loss or damage suffered by MY TOP TOUR as a result of failure to comply with the above obligations or any others set out in this document or under applicable law.

Minors must use the WEBSITE under the supervision and with the consent of their parent or legal guardian, who shall be responsible for purchases and uses made through them. Any processing of personal data collected shall be governed by the Privacy Policy.

MY TOP TOUR shall ensure compliance with current legislation and may, at its sole discretion and in a proportionate manner, interrupt the Service or exclude the user from the WEBSITE where there are reasonable indications of criminal offences or conduct contrary to these conditions that disrupts the operation, image or reputation of MY TOP TOUR.

FOURTH.- RULES OF CONDUCT FOR CUSTOMER SERVICE

Users may contact MY TOP TOUR through its customer service, available by telephone every day from 8:30 a.m. to 8:00 p.m., and by email at all times (24 hours, with no guaranteed response time), provided that they comply with the following code of conduct:

1. No user may impersonate another person or organisation. Identity theft may constitute an offence under the Spanish Criminal Code and Civil Code.
2. Disrespectful or offensive language may not be used. Messages containing threats, serious insults or comments that may be degrading are not permitted. MY TOP TOUR reserves the right to remove such content and take any legal action that may apply.
3. The customer service channel may not be used to present, mention or recommend third-party companies or websites, nor for marketing activities or sending unsolicited communications (“spam”). MY TOP TOUR may remove such content and the accounts responsible, without prejudice to reporting the matter to the competent authorities, including, where appropriate, the Spanish Data Protection Agency, where the conduct may constitute an infringement of the rules on unsolicited commercial communications.

Personal data provided through this channel shall be processed in accordance with the Privacy Policy.

FIFTH.- ELECTRONIC CONTRACT WITH THE CUSTOMER

All matters relating to electronic contracting between the customer and MY TOP TOUR, including the purchase process, prices, payment methods, the right of withdrawal and the exceptions applicable to tourism services, cancellations and other contractual conditions, are governed by the General Terms and Conditions of Contract of this WEBSITE, which the user must read and accept before contracting.

SIXTH.- GOVERNING LAW AND JURISDICTION

These conditions are governed by Spanish law. For the resolution of any dispute that may arise in connection with this Legal Notice, the parties submit to the Courts of Granada, Spain, without prejudice to any mandatory jurisdiction that may correspond to the consumer based on their place of residence and without prejudice to mandatory consumer protection provisions applicable in their country of residence when outside Spain.

For consumers residing in the European Union, Regulation (EU) 1215/2012 shall apply where appropriate and may confer jurisdiction on the courts of the consumer’s place of residence.